Dedicated Support

"Our commitment to your satisfaction doesn't end at installation. We're here to ensure your window treatments perform perfectly for years to come."

Customer Care Team

Support Request

How Can We Help?

Submit a ticket below and our team will resolve your issue as quickly as possible.

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Contact Information

Your Name *

Email Address *

Phone Number *

Issue Details

Subject *

Issue Type

Detailed Description *

Service Terms & Warranty

Service calls for products within the warranty period are provided at no additional charge. For products outside the warranty coverage period, a $50 trip charge may apply.

Installation Month

Installation Year

I acknowledge that a $50 trip charge may apply if my product is no longer covered under warranty.

Service Location

Street Address *

Apt/Suite

City *

ZIP Code *

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Or reach us directly

(512) 910-4020 info@austinjdx.com