Dedicated Support
"Our commitment to your satisfaction doesn't end at installation. We're here to ensure your window treatments perform perfectly for years to come."
How Can We Help?
Walk through a few short steps so our team can resolve your issue as quickly as possible.
Contact Information
We'll use this to reach you about your ticket.
Service Terms & Warranty
Service calls for products within the warranty period are provided at no additional charge. For products outside the warranty coverage period, a $50 trip charge may apply.
Service Location
Where should our technician visit?
Product Type
Which window treatment needs service?
Identify Your Remote
Pick the one that looks like yours, or upload a photo of yours.
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Battery Status
Have you charged the motor on the blinds?
Charger Photo
Please upload a photo of the charger you used.
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What's Happening?
Pick the symptom that best matches.
Remote Battery
Have you replaced the remote control battery recently?
Remote Display
When you press a button, does the LCD number or light fade or dim?
Describe the Issue
Add a short subject, more detail, and optionally a photo.
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Review & Submit
Looks good? Submit to create your ticket.
Contact
Service Location
Product
Self-Diagnostic
Battery:
Symptom:
Remote Battery Replaced:
LCD:
Selected Remote:
Issue
Photos
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